Privacy Policy

Last updated November 6, 2015
Rinovum Women’s Health, LLC (“Rinovum,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it by complying with this policy. This policy applies to our websites at http://www.rinovum.com, http://www.storkotc.com , http://www.storkconception.ca, http://www.thestorkconception.co.uk, http://www.storkconceptionaid.com.au and http://store.storkotc.com, and to any electronic communications we receive from you. By using any of our websites, you consent to be governed by the terms of this Privacy Policy and our Terms of Use (https://rinovum.com/terms-of-use). We reserve the right to update this policy from time to time, and will change the date above when we do so.

How do we collect information?
We collect information from you when you register or submit content on one of our sites, subscribe to our newsletter, make a purchase, participate in our marketing affiliate program, “like” us on Facebook or connect with us in some other way on a social network, fill out a form, or otherwise communicate with us.
We also collect information from your web browser, in the form of cookies, and we use Google Analytics. You can find more information about our use of cookies and analytics below. 

What information do we collect?
You are not obligated to provide us with any personal information when you visit one of our websites. When you register, subscribe, submit a comment, or take some other action on one of our sites, you may be asked to enter your name, e-mail address, mailing address or phone number. When you connect with us on a social network, we may collect information such as your name, e-mail address, and website or profile link, depending on what you authorize the social network to provide. We also collect information you submit to us voluntarily by, for example, taking an optional survey on one of our sites.
When you make a purchase, you will be directed to our on-line shopping cart, which is hosted by a third party service provider who is contractually obligated to keep your personal information, including payment information, confidential and to use it in accordance with applicable laws. We do not process or store your payment information.

We use a third party credit/debit card processor to collect/process transaction information using credit and debit cards, and this processor will be processing credit/debit card payments for us. When you make a purchase, you will transfer to the website of this third party processor to complete the payment process and then will be returned to your Rinovum shopping cart upon completion of the payment process. You may review the third party credit/debit card processor’s security policy by visiting the following link: http://www.authorize.net/solutions/merchantsolutions/merchantservices/security/ .

If you apply to participate in our marketing affiliate program, you will be asked to provide your name, e-mail address, mailing address, phone number, website address and any other social media addresses you may have. If you become one of our marketing affiliates, you will be asked to provide your employer identification number or social security number, as applicable.

You may be entitled under data protection laws to access and review the personal information that Rinovum or a third party acting on Rinovum’s behalf holds pertaining to you, so long as you provide the necessary consent and background information and pay any mandated fee. All such communications regarding access to your personal information should be addressed to: Rinovum Women’s Health, LLC, 300 Oxford Drive, Suite 330, Monroeville, PA 15146. Such inquiries should clearly be marked as data protection inquiries and as being time sensitive.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve our websites: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to respond more effectively to your customer service requests and support needs.
To send periodic emails: The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. You can opt out of these emails by clicking the “Unsubscribe” link at the bottom of the e-mail.
To provide products and services to you: We may use your information to fulfill orders that you make or to provide you with information that you request.

To manage our marketing affiliate program: We or a third party acting on our behalf may use your information, including, without limitation, by sharing it with third parties, to enroll you and manage your account in our marketing affiliate program, to provide you with materials, updates or other information about the program, to process payments for any earned commissions, to comply with applicable law, including, without limitation, our tax reporting obligations, and as otherwise necessary to manage our marketing affiliate program.
How do we protect your information?
We will use appropriate safeguards to prevent the use or disclosure of your personal information in a manner contrary to the terms and conditions of this Privacy Policy and will implement administrative, physical and technical safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of your personal information that we create, receive, maintain, or transmit on your behalf. Such safeguards shall include, but not be limited to, those required by applicable law. We will ensure that: only those employees and agents that have a business need to know your personal information are provided with access to it; access is limited to the minimum amount necessary to accomplish the intended purpose of the access; all our employees and agents handling your personal information are educated on how to maintain its confidentiality and the requirements of this Privacy Policy; and all your personal information is stored and transmitted in a secure environment and in a manner that prevents its inadvertent disclosure.

Do we use cookies?
Yes. Cookies are small files that a website or a service provider can transfer to your computer’s hard drive through your web browser that enables the website or service provider to recognize your browser and capture and remember certain information, such as the type of browser you are using and the last time you visited the website.
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can prevent your web browser from storing cookies by adjusting your browser settings or refusing cookies. Please remember that cookies are often used to provide certain functionality on the Rinovum sites, and without cookies some elements of the Rinovum sites may not function.

You may also remove cookies that have already been set in your browser via your browser settings. If you are having trouble doing this or would like more information, the website http:www.allaboutcookies.org has information on how to do this across a range of browsers.

Do we disclose any information to third parties?

Except as expressly stated in this section, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may share your information with trusted third parties who assist us in operating our websites, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and only use it for its intended purpose. We may also release your information when we believe release is appropriate to comply with applicable law, including, without limitation, our tax reporting obligations, to enforce our site policies, or to protect ours or others rights, property, or safety. Non-personally identifiable information may be provided to third parties for marketing, advertising, or other uses.

Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our websites. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these third party sites.

Children’s Privacy
The Rinovum websites, and our products and services, are directed at adults and are not intended for use by anyone under the age of 13. We do not knowingly collect personal information, or maintain personal information, from anyone under the age of 13. By using any of our websites, you represent that you are older than 13 years of age.

Usage Tracking: Use of IP Addresses

An IP address is a number that is automatically assigned to your computer whenever you are using the Internet. Web servers automatically identify the computer being used by its IP address. Rinovum collects IP addresses for the purpose of system administration, reporting aggregated information, and/or to audit the use of our sites. When users request pages from a Rinovum website, our servers log the residents’ IP addresses.

We do not normally link IP addresses to anything personally identifiable, which means that a user’s session will be logged, but the user remains anonymous to Rinovum. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with company regulations or terms of service, or to protect individuals or the Rinovum service or sites from harm. We therefore treat IP addresses as personal information for purposes of this Privacy Policy.

Use of Analytics
Rinovum uses Google Analytics to help analyze how users utilize the Rinovum websites. Google Analytics uses cookies (see above). The information generated by the cookie about your use of our websites, including your IP address, is transmitted to Google. This information is then used to evaluate your use of the websites and to compile statistical reports on website activity for Rinovum Women’s Health™. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our sites. Google will not associate your IP address with any other data held by Google. Except as set forth above under Usage Tracking, neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from the Rinovum websites with any Personally Identifiable Information from any other source.

Rinovum has enabled Google Analytics Demographics and Interest Reporting; Google Display Network Impression Reporting; and Location targeting in Adwords. Rinovum uses first-party cookies (such as Google Analytics cookies) to improve the content of our websites, for marketing and research purposes, and for purposes explained throughout this Privacy Policy. Rinovum uses third party cookies (such as DoubleClick cookies) to customize our websites to your preferences, to further improve the content of our websites, and for our marketing purposes. Visitors to a Rinovum website may opt-out of Google Analytics Advertising Features, including through Ads Settings.   For more information, visit: http://www.google.com/settings/ads .

You may refuse the use of cookies by selecting the appropriate settings on your browser. This may result, however, in you not being able to use the full functionality of the Rinovum websites. Google Analytics currently offers a number of available opt-outs. For more information please visit: https://tools.google.com/dlpage/gaoptout .

By using a Rinovum website you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our websites and not to information collected offline.

Data Transfers

Rinovum is based in the Commonwealth of Pennsylvania in the United States. If you access our websites from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

If you provide personal information to Rinovum, it may be transferred to and processed on computers in the United States and other countries. Do not provide your personal information to us through one of our websites if you do not want this information to be transferred outside of your country, or if the laws in your country restrict these types of transfers. Your provision of personal information to us will be handled in accordance with this Privacy Policy. From time to time, your personal information may be transferred to a country different from where you are located. Your legal rights may be different in these countries, but Rinovum will hold your personal information in accordance with this Privacy Policy. You hereby consent to such transfers and processing as described in this Privacy Policy. Your provision of personal information to us through one of our websites means that you agree to the terms of this Privacy Policy.

Business Transactions

In the event that Rinovum goes through a business transaction, such as a merger, being acquired by another company, or selling all or part of its assets, your personal information will, in most instances, be part of the assets transferred. By using a Rinovum website and providing your personal information to Rinovum through one of our websites, you consent to this transfer.

Securing Information

Rinovum takes reasonable measures in order to safeguard your personal information.

Payment information (such as credit card numbers or banking information) and information about the security vulnerability of users’ websites are protected by using Secure Sockets Layer (SSL) software, which encrypts the aforementioned information when viewed online.

While on a secured page, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to unlocked.

In addition, Rinovum limits access to personal information to employees and our other service providers who we reasonably believe need to receive such information to provide our products and services or to otherwise perform their duties at or for Rinovum and takes other precautions we deem reasonable to protect the security of your personal information.

However, you should be aware that we cannot fully guarantee the security of your personal information. As in many computer systems, Internet applications and software programs, unauthorized use, failure of hardware or software, etc. may be injurious to the confidentiality of your personal information.

If you have any questions about security, please contact us.

Encryption

We have put in place encryption software, which encrypts or distorts all data you submit to Rinovum through our websites. This encryption will be processed at 256 bits, making it a difficult code to hack into without the appropriate decoding software. Your personal information is immediately encrypted as it is sent, and is then decoded by Rinovum or a third party operating on its behalf and the converted data is used to process orders and requests received through our websites. Rinovum also works to ensure that our employees are aware of the sensitivity of the data submitted to us and that they handle it with care, being careful not to allow any improper access by third parties.

Because the security of all personal information associated with our customers, marketing affiliates and other users of our websites is of utmost concern to us, we periodically review and improve our security and privacy policy as necessary when new technology becomes available. We exercise great care in providing secure transmission of your information from your PC or mobile device to our servers. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your information, and while we believe we take adequate technical and operational measures to preserve your data against loss and/or misuse, Rinovum cannot ensure or warrant the security of any information you transmit to us online, and you, therefore, do so at your own risk. Once we receive your transmission, we use industry standard efforts to safeguard the confidentiality of your information, such as firewalls and Secure Sockets Layers (SSL), and our encryption techniques. It is important, however, to remember that, despite these precautions, “perfect security” does not exist on the Internet.

Email Consent and Opt-Out

Your provision of personal information through one of our websites constitutes your affirmative consent that we may contact you by email.

You may choose to opt out of receiving future commercial email messages from us. Each email marketing communication sent by us contains a link with instructions on how to be removed from our email list.

Correcting/Updating/Deleting/Deactivating Personal Information

If your personal information changes (such as zip/post code, phone, email or mailing/postal address), we provide a way to correct, update or delete/deactivate your personal information. This can usually be done at the user account page within the Rinovum website or by contacting us using the information provided under the “Contact” tab on our websites.

When a request for user deletion is received, we will make all reasonable efforts to purge said data from our systems. Due to the nature of our service, some information may not be fully removed due to backups or archived copies; however, such information will only be used for the purpose of confirming compliance with this Privacy Policy, our Terms of Use and any other agreement between Rinovum and the deleted user.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy policy and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Acceptance of these Terms

By using a Rinovum website, or providing information to us, you signify your agreement to our Privacy Policy. If you do not agree with this policy, please do not use our websites. In addition, your continued use of any of our sites following the posting of changes to these terms will signify your acceptance of those changes.

Contacting Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below.
300 Oxford Drive, Suite 330
Monroeville, PA 15146
Email: info@rinovum.com